Q. What territories do you sell to?
A. We are the exclusive distributor for our labels in Australia, New Zealand, and Oceanic countries.
Q. Which labels do you distribute?
A. We are the exclusive distributor in Australia and New Zealand for Dirt Tech Reck, Electrostatic, Limited Network, Scan, Soul Touch, Underground Resistance, Yaxteq, and more.
Q. Why do you hide prices if people haven't logged in?
A. This is a precaution to protect retail stores like you. We hide our wholesale prices to prevent a record collector from coming to our site and confusing our wholesale prices with retail prices.
Q. What is the minimum order?
A. We have a minimum order threshold of $100, below this price labor, shipping, etc tends to make less sense. This said, we are humans; contact us if you have a special need for an order smaller than $100
Q. Are your items in stock in Australia or are they drop-shipped from Detroit?
A. Everything listed on our website is in-stock in Melbourne, we ship from Fitzroy North. Inventory is accurate, so if you are able to order the quantity, it should be fulfilled entirely.
Q. How do I adjust quantities to order multiple quantities?
A. We're still making tweaks to our website. For now, we recommend order all the of the titles you want - then adjusting the quantities in your basket prior to purchase.
Q. Do you accept payments via Bank Transfer, PayID, Paypal, etc?
A. We currently only process payments via Stripe which processes all major credit cards such as Visa, Mastercard, Amex, etc.
Q. Do you offer payment terms?
A. No. All purchase must be paid for prior to delivery / pickup. No exceptions.
Q. What relationship do you have with Submerge and Underground Resistance?
A. Escaped Distribution ANZ is part of Submerge. In 2022 Submerge renamed their USA distribution company Escaped Distribution, we named our Southern Hemisphere satellite Escaped Distribution ANZ to reflect the countries it services.
Q. Can you help me book Underground Resistance, Aux 88 or one of the other artists on the labels you distribute?
A. Yes, we would be happy to help, please contact us and we will connect you directly with their teams.